Jen Singapore Orchardgateway By Shangri-La Hotel, Singapore
About the Hotel
JEN Singapore Orchardgateway by Shangri-La is a modern hotel situated in the heart of Orchard Road, Singapore's vibrant shopping and entertainment district. This stylish property features a striking glass and steel facade, offering breathtaking views from its rooftop infinity pool. Guests appreciate direct access to public transport, facilitating easy travel around the city. The hotel's design combines contemporary and retro-futuristic elements, providing a unique atmosphere for visitors.
Location
Located on Orchard Road, the hotel places guests in close proximity to the National Museum of Singapore and ION Orchard shopping mall, just 0.5 miles away. The area is well-connected with public transport, enabling easy access to other parts of Singapore. Taxi services are readily available, and the business district is approximately a 15-minute drive from the hotel. The vibrant streets surrounding the hotel are lively with shops, cafes, and attractions, making it ideal for both leisure and business travelers.
Rooms
The hotel offers 499 well-appointed rooms, each designed for comfort with amenities such as air conditioning, hairdryers, and flat-screen TVs. Rooms feature a color palette of gray tones accented with vibrant colors, enhancing their modern aesthetic. Each unit includes thoughtful touches like a minibar, coffee and tea making facilities, and laptop-compatible safes. Guests enjoy the choice of rooms with stunning city views, adding to their overall experience.
Eat & Drink
The on-site restaurant, Makan at Jen, specializes in a delectable spread of local Singaporean and Western cuisines for lunch, dinner, and brunch. Guests can also visit the OnTheGo deli counter in the lobby for quick bites and snacks. For a relaxed dining experience, the hotel provides an outdoor dining area by the rooftop pool. The bar serves a variety of alcoholic beverages, perfect for unwinding after a day of exploring.
Leisure & Business
The property boasts a rooftop infinity pool with panoramic views of the Singapore skyline, alongside a 24-hour health club for fitness enthusiasts. Guests can also indulge in spa services and relax in the hotel’s hot tub. For business travelers, the hotel features conference spaces measuring 452 square feet and provides complimentary Wi-Fi, ensuring connectivity for meetings and events. The 19th-floor Club Lounge adds an exclusive touch, offering additional amenities and spectacular views.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Baggage storage
- Elevator
- Currency exchange
- Vending machines
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
Spa & Leisure
- Outdoor swimming pool
- Sun terrace
- Pool with view
Room features
- Air conditioning
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers small yet clean and comfortable rooms, ideal for close travel companions. The service is top-notch, with helpful and friendly staff eager to assist. Its central location is perfect for exploring Singapore, although the rooms may feel a bit cramped for larger groups. The dining options are decent, but not outstanding. Overall, a convenient choice for those looking for a cozy stay in a bustling area.
I had a pleasant stay at the hotel. The rooms were bright and spacious, offering snacks throughout the day and alcoholic drinks from 5 pm to 7 pm. The hotel's location right in front of the MRT station and mall made it very convenient, but there was a slight issue with the smell in the rooms.
I had a pleasant stay at the hotel, with clean and comfortable rooms, friendly staff, and a great central location. The dining experience could be improved with more variety, but overall, it was a positive experience.
My stay at the hotel was a mix of great location and cozy rooms. The staff was friendly and accommodating, but the dining experience had some room for improvement. The facilities were enjoyable, and overall, it was a good value for money.
The hotel was perfect for us, clean and comfortable, but a bit too warm with no way to adjust the temperature. The service was also very friendly and helpful with various amenities available. The location could not have been better, especially for guests with mobility requirements. The dining experience was fantastic with a wide selection of food. Overall, a great stay with minor room temperature issues.
I had a wonderful stay at the hotel! The rooms were modern and clean with a great view, spacious enough, and conveniently located away from any rooms under renovation. The service was top-notch, with all staff being friendly and well-trained. The location couldn't have been better, especially for travelers with mobility requirements, and the view of Marina Bay was stunning. The dining experience was fantastic with plenty of options, although a bit pricey. The facilities were excellent, making my stay truly enjoyable.
The hotel is spacious and fine, with comfortable rooms and great attention to detail throughout my stay. The service was exceptional, and the location is second-to-none, close to popular attractions. The dining experience was good with a variety of choices. The facilities provided were top-notch.
The hotel offers well-equipped rooms with a comfortable bed on the executive floor, but breakfast is relatively expensive. The location is excellent with easy access to shops and restaurants, and the dining experience has an extensive spread of food but lacks vegetarian options. The service could be more proactive, especially for families on holiday.
My stay at the hotel was quite satisfactory. The rooms, though basic, were comfortable and clean, suitable for this type of hotel. The walls were a bit thin, but the space was practical. The service was excellent, especially the staff's assistance from the moment we arrived until we left. The location was perfect, right by the subway and surrounded by shopping centers. The dining options were varied, catering to different tastes, but the staff's behavior could be more courteous. Overall, a decent value for the money.
My stay at the hotel was fantastic! The rooms were so comfortable and spacious, perfect for my family of 4. We were on the 11th floor, and the room was beautifully furnished with a lovely view looking up Orchard Road. The location was excellent, close to everything from shopping to staff and the room itself. However, the dining was a bit pricey though very good.
I had a wonderful stay at the hotel. The room was very comfortable on a high floor with a good view of the city, and it had all the required amenities, including a handy umbrella. The service was exceptional, with responsive, polite, and helpful staff. The location was perfect, right in the heart of Orchard Road with easy access to shops and transportation. The dining experience was delightful, especially if you enjoy Asian hot food. Overall, a great value for money stay.
The hotel's location is ideal, right in the center with easy access to various areas. The rooms were basic but comfortable, suitable for this category of hotel, although on the smaller side. The service was exceptional, with helpful staff providing seamless assistance throughout our stay. The location is perfect, situated in the bustling Orchard Road. The dining options were varied, catering to different tastes. Overall, a great value for money choice in a convenient location.
The hotel offers a nice modern room with a great city view, immaculately clean but very basic. The service is exceptionally friendly and helpful, going the extra mile for special occasions. The location is excellent, convenient for transportation and with great dining options. The dining experience is very good, with kind and professional staff members. The facilities are well-maintained and enjoyable.
I had a wonderful stay at the hotel. The rooms were so comfortable, especially the one facing the Singtel building, and spacious with a good view. The service was top-notch, always friendly and helpful, and the check-in process was a breeze. The location was fantastic, right in the heart of Orchard with plenty of shopping and dining options. The dining experience was excellent, offering a great variety of food. Overall, a great value for money with a few minor drawbacks.
The hotel offers small yet well-equipped rooms, kept very clean, with a nice view of the Singtel Building. The service is warm and helpful, although some missed opportunities were noted. The location is excellent, providing great views and easy access to various attractions. The dining experience offers a good variety, with outstanding staff members. Overall, a pleasant stay with some minor room for improvement.
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